welcome to

the tube

Chill in the ballpit
Hanging out in the snake
Charming in the vortex
Family fun in the ballpit
Big Kaleidoscoop

an immersive experience in Copenhagen

A UNIQUE ATTRACTION INSIDE COPENHAGEN CENTRAL STATION
EXPLORE 17 IMMERSIVE ROOMS
DESIGNED BY 8 ARTISTS

THE TUBE Copenhagen showcases unique examples and inspiring possibilities of the immersive travel culture. Start your expedition into a world of time travel, storytelling and instant fame filled with experiences to challenge your senses. Take an immersive walk and enjoy this mind-bending journey with disordered perspectives, illusions and reflections. Use your imagination as you take a unique voyage in THE TUBE and discover a dazzling journey.


You are invited to use this environment as a visual studio. You can experiment with the possibilities of the installations and make photos and videos as much as you like, but respect the privacy of other visitors. Get creative and use the Tube photo system and find your pictures in the giftshop after your Tube trip!


Special opening offer

Download all photos for free after your Tube visit!

PLAN YOUR VISIT

Chilling in the ball pit
LANGUAGES English, Danish & German
CHILDREN Child ticket: 3-8 years
Free access for children between 0-2 years old
Children up to 14 years old must be accompanied by an adult
OPENING HOURS Daily: 11.00-18.00
Last entry 45 minutes before closing
SPECIAL HOLIDAY HOURS December 24th: 11:00-16:00 (Last entry at 15:15)
December 25th: 11:00-18:00
December 31st: 11:00-16:00 (Last entry at 15:15)
January 1st: 11:00-18:00
CHECK IN 5 minutes in advance
ACCESSIBILITY The venue is not wheelchair accessible
The tube can be physically challenging. The best way to fully experience the Tube includes climbing and crawling. There are breaks in between so you can always catch your breath. Unfortunately, not all areas are equally accessible to everyone if you are not in good physical condition.

HOW TO GET HERE

ADDRESS Bernstorffsgade 14
1577 Copenhagen
Denmark
PUBLIC
TRANSPORT
The Tube Copenhagen is located inside Copenhagen Central Station

DO YOU NEED HELP?

WHAT IS THE TUBE COPENHAGEN?

THE TUBE - København is an immersive experience and interactive museum in Copenhagen. Entry is limited and per time slot to give everyone the best experience possible. It is a fun thing to do in the city and a great activity for kids.

HOW LONG DOES IT TAKE TO GO THROUGH THE TUBE?

You can go along at your own pace but it takes approximately 45 to 60 minutes. Keep in mind that other people will enter behind you and will also want to explore and have fun.

WHAT ACCESSIBILITY LIMITATIONS ARE THERE?

The venue is not wheelchair accessible. Food and drinks are not allowed inside.

Because of the nature of The Tube, some rooms are not suitable for / cannot be entered by:

- those who are claustrophobic / have a fear of small, dark spaces;

- those who are physically and/or mentally unstable;

- those who have an anxiety disorder;

- those who are night-blind/can see poorly in the dark;

- those who have photosensitive epilepsy;

- those who are pregnant;

- those who are under the age of 8.

Pictograms at the entrance to each room of The Tube indicate its accessibility.

ARE DOGS ALLOWED INSIDE?

Only service dogs (who must be identifiable as such) are allowed inside.

CAN I SET UP A GROUP TRIP?

Yes, please contact us via groups@thetubecopenhagen.com and include your chosen date and time and group size, so we can make you an offer.

IS THERE AN AUDIO GUIDE?

No, there is no audio guide available.

CAN I RESCHEDULE OR CANCEL MY TICKETS?

Yes, tickets can be rescheduled or cancelled up to 8 hours in advance if the tickets were bought through our website and without a discount, please contact us via hello@thetubecopenhagen.com to make the arrangements.

WHERE CAN I FIND THE TUBE?

We are located inside Copenhagen Central Station, across the street from Tivoli.

CAN I BUY TICKETS AT THE DOOR?

Yes, though we recommend buying tickets online to make sure we are not sold out when you arrive.

FROM WHAT AGE IS THE TUBE SUITABLE?

This depends on the child but we recommend from around 5. It is important to be aware that THE TUBE has not been child proofed.

CAN I BRING A STROLLER?

As long as there is free space, you can leave a stroller at the entrance. Strollers cannot be taken through THE TUBE.

ARE THERE LOCKERS AVAILABLE?

Not at the moment but we are working on a solution.

CAN I VISIT THE TUBE WITH THE COPENHAGEN CARD?

Yes, you can but you cannot pre-book a timeslot, which means that when you arrive you may have to wait for an available timeslot.

WE’D LOVE TO HEAR FROM YOU!

Group inquiries

For information and orders that involve groups, please send an email to groups@thetubecopenhagen.com, include the following information if possible: date and group size.

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